AR Automation through a single connection

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When you want to get paid, you need to make sure your invoice gets to your customer. But not all customers are the same. Some of them like paper, some of them like pixels. And even if they have adapted e-invoicing, your customers may be part of different interoperability networks.

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So, to get your invoices to all your customers in the most effective and preferred way, you need to have the flexibility to communicate with them through paper invoices, email invoices, and any other e-invoicing methods out there.

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Logiq Multichannel is an automated solution that, following a predefined order, aims to deliver your invoice in the most digital, economical, and eco-friendly manner. This way, we take care of the distribution of all your AR invoices with a single connection to Logiq. As a result, you will save yourself the hassle of keeping track of your customers preferences in your internal systems.

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Multichannel for B2B/B2G

Multichannel for B2B/B2G allows you to send the invoices to Logiq in the format that matches your internal systems. Logiq will transform the files to the appropriate formats before sending them in the optimal channel. Every time you submit an invoice for distribution, we will check if the customer has updated preferences.

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Direct EDI / Interoperability

We can send some of your customers e-invoices directly via EDI, or indirectly via their EDI service provider. We use these connections when the customer accepts e-invoicing but is not in an interoperability network or Peppol.

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Peppol and interoperability networks

Logiq will look for the customer in Peppol and local interoperability networks like NEA (Sweden), TIEKE (Finland) and Nemhandel (Denmark). If the customer is found, the invoice will be delivered to them as an e-invoice in their preferred format.

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PDF by email

When e-invoicing is not an option, we will search for an email address in the file you sent us. We will then use either the PDF you attached, or make a PDF using a template we agreed on. The PDF will be emailed to the recipient.

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Print

As a last resort, we will use our print service to put the invoice on paper and send it by mail.

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Multichannel for B2C

You want to impress your customers with invoices that suit their needs, but you don't want to waste time and effort in managing all different channels and formats. With Logiq Multichannel for B2C you can relax and leave it to us. Just send us your invoices in one format, and we will transform and deliver them to your customers in the way they prefer.

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Multichannel will prioritize the most cost- and environmentally friendly way to reach your customers based on the options available to Logiq in the market.

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Electronic channels

Electronic channels differ between countries, and Logiq currently offers the following solutions for the Norwegian and Swedish market:

• Avtalegiro (Norway)
• eFaktura (Norway)
• e-Faktura (Sweden)
• Kivra (Sweden)

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We will make the necessary lookups to determine if the customer is reachable through these channels.

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Smart Mail and email

If the customer cannot be reached through electronic channels, we will look for an email address in the file we received from you. We will then, based on your preferences, send the invoice either as a Smart Mail or an email.

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Print

As a last resort, we will print and mail the invoice for you - ensuring that it will reach your customer.

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